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The Basics of Cross-Functional Teams

If you are a member of a cross-functional team, you will benefit from this quick-read text. This book illustrates what cross-functional teams are, how to be an effective team member, and the many uses of cross-functional teams.
Remarks:Price quoted does not include shipping and handling.

S$20.00
The TWI Workbook: Essential Skills For Supervisors

In The TWI Workbook: Essential Skills for Supervisors, Patrick Graupp and Robert Wrona teach supervisors how to apply a four-step method for each of the three respective programs with numerous examples and exercises. In these exercises, supervisors will participate in hands-on application of the four-step method to actual jobs and employee problems from their own worksites. In addition, a CD companion includes blank forms needed to complete the exercises and implementation case studies.
Remarks:Price quoted does not include shipping and handling.

S$81.00
Kaizen Teian 2: Guiding Continuous Improvement Through Employee Suggestions

Building on the concepts covered in Kaizen Teian 1, this second volume examines in-depth how to implement kaizen teian - a continuous improvement suggestion system. In Kaizen Teian 2, managers learn techniques for getting employees to think creatively about workplace improvements and discover how to run a successful proposal program.
Remarks:Price quoted does not include shipping and handling.

S$54.00
Beyond Corporate Transformation: A Whole Systems Approach to Creating and Sustaining High Performance

Learn what a leader must do before beginning a transformation effort, how and why employees need to be empowered, and how to create employee-driven transition teams. You will also learn how pushing the decision-making downward to the employees who are closest to the customers creates "natural" work teams.
Remarks:Price quoted does not include shipping and handling.

S$63.00
Kaizen Teian 1: Developing Systems for Continuous Improvement Through Employee Suggestions

For middle and upper managers, this book focuses on your role as catalysts in spurring employee ideas and facilitating their implementation. It explains how to run a proposal program on a day-to-day basis outlines the policies that support a "bottom-up" system of innovation, and defines the three main objectives of kaizen teian: to build participation, develop individual skills, and achieve higher profits.
Remarks:Price quoted does not include shipping and handling.

S$54.00
The Improvement Engine: Creativity & Innovation Through Employee Involvement

Employee involvement has repeatedly proved itself to be the key to any successful continuous improvement program. But to make an employee-driven system work requires careful planning, management, training, guidance, and documentation. This book offers you all that in a clear and complete presentation.
Remarks:Price quoted does not include shipping and handling.

S$72.00
Secrets of a Successful Employee Recognition System

This book presents an innovative recognition system combined with a suggestion system that dramatically improves productivity by supporting expected worker performance. The short-term result is improved morale among employees; the long-term benefit is better company performance in every dimension.
Remarks:Price quoted does not include shipping and handling.

S$45.00
Feedback Toolkit: 16 Tools for Better Communication in the Workplace

In companies striving to reduce hierarchy and foster trust and responsible participation, good person-to-person feedback can be as important as sophisticated computer technology in enabling effective teamwork. Feedback is an important map of your situation, a way to tell whether you are "on or off track. Used well, feedback can motivate people to their highest level of performance, although this level of information sharing can make some managers uncomfortable.
Remarks:Price quoted does not include shipping and handling.Out-of-Print

S$24.00
40 Tools for Cross-Functional Teams: Building Synergy for Breakthrough Creativity

This book cuts through the tangled thicket of team literature to give you a focused and comprehensive guide to building and sustaining cross-functional teams. It will teach you everything you need to know about cross-functional teams, along with a valuable discussion on Six Sigma teams. 40 Tools for Cross-Functional Teams is based on the same user-friendly design of Tool Navigator's Master Guide for Teams.
Remarks:Price quoted does not include shipping and handling.

S$54.00
Every Employee A Manager

Empowerment  the concept of giving employees optimal control over their work  is essential to the Total Quality Management process. Every Employee A Manager tells how to channel employee energies toward strategic goals through empowerment. And this book is filled with helpful descriptions illustrating how actual companies have successfully implemented specific concepts and practices.
Remarks:Price quoted does not include shipping and handling.

S$63.00
Success Through Teamwork

Here's an excellent guide to improving team effectiveness through interpersonal skills. It addresses:

" communication skills and techniques
" conflict management and resolution
" managing and working with members of diverse backgrounds.

Use it to help teams develop essential skills and create the synergy of teamwork.
Remarks:Price quoted does not include shipping and handling.

S$20.00
THE SERVICE INDUSTRY IDEA BOOK: Employee Involvement in Retail and Office Improvement

This book presents an improvement proposal system designed especially for customer service and administrative employees. Using illustrated examples and case histories from various service industries and office or administrative situations, this is a creative book that should stimulate many ideas of your own.
Remarks:Price quoted does not include shipping and handling.

S$72.00
Team Decision Making Techniques

Focusing on group decision-making processes, this guide covers the potential pitfalls of team decision making when clear, effective processes are not in place. Six decision-making techniques are explained in detail, with examples and suggestions on adapting the techniques for different situations.
Remarks:Price quoted does not include shipping and handling.

S$20.00
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